Notification of color distortion of some products

Dear Buyer:
Due to the wrong configuration when upgrading the control system, some products are distorted in color, please see the sample picture.

The left welcome image below is in the factory program, the color is wrong.

If you have made your program, please verify it with a green or blue image

The blue word “CAKE” is displayed in green and the color of the coffee cup changes from brown to purple.
Don’t worry, you can fix this bug yourself, just import the correct parameters into the sign, just need to operate once.
Just 3 steps to correct the configuration.
1. Format your USB flash drive(u disk), select fat32 file system.
2. Download the config file, unzip it, and copy the folder named HDPlayerUsbExport to u disk. Note: Copy the folder “HDPlayerUsbExport” and the files inside.
3. Plug in first, then turns on the power, wait for the screen color to adjust and then pull it out.
I am sorry, Thanks for cooperation!

John.

2 comments

  • hi i just got the led 27×14 sign and my problem is the color was wrong i try to format u-disk also Download new config follow your 3 step to correct the configuration already . But it keep show the wrong color .do you have any thing to recommend or have another file for me to download?
    thanks
    Jean.

    • Copy the folder “HDPlayerUsbExport” and the files inside. if you only copy files inside of the folder, it doesn’t work.

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